All sales on original artwork and art reproductions are final and returns are not accepted. A replacement for reproduction art will be considered for art or frames damaged during transit, or if the wrong product was received. Reproduction art (i.e.: Limited Edition Prints, Open Prints) or frames which are damaged in transit are eligible for replacement once the product has been returned to the sender within 30 days after receiving the product. To start a replacement, you can contact us at jeff@voeltnerstudios.com.
To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at jeff@voeltnerstudios.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at jeff@voeltnerstudios.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.